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Workcover Physiotherapy Brisbane

Were you injured at work? Do you need Workcover physiotherapy in Brisbane?


Our jobs often require us to work in physically taxing environments or situations. Workplace injuries can often be prevented, but are not totally unavoidable. Even sitting at a desk can have negative health effects. Injuries can happen at work, travelling to and from work, or while on a break at work. Depending on where you work, Workcover physiotherapy funding may come from different sources.


WorkCover Queensland 

WorkCover Queensland is a government owned body that provides insurance covering workplace injuries. Employees with a workplace injury may be eligible to claim WorkCover Queensland benefits. WorkCover Queensland will pay for physiotherapy appointments, BUT you must have 2 important documents.

For us to directly bill WorkCover you must bring these 2 documents to your physiotherapy appointment:

  1. An approved WorkCover Queensland claim number. If you have submitted your claim in the last few days, it is likely still pending approval from WorkCover Queensland. We can treat WorkCover patients with a pending claim, but you will be responsible for covering the cost of the appointment. Once WorkCover Queensland approves your claim, they can reimburse you. Contact WorkCover Queensland on 1300 362 128 to find out the status of your claim.
  2. A current medical certificate from your General Practitioner (GP). If your physiotherapy appointments fall outside the dates of the medical certificate, you will need to return to your GP and obtain a new certificate.


WorkCover Queensland will pay for 5 appointments initially, but only for patients with an approved claim. If patients need more than 5 physiotherapy visits, your physiotherapist will discuss this with you and your WorkCover claims officer. To find out more about WorkCover Queensland claims, click here or contact them on 1300 362 128.


FPES Physio Recovery

The FPES Physio Recovery program covers employees of Woolworths and Big W.

After reporting your injury to your manager, they will contact FPES to report your injury. FPES then makes an appointment with a nearby physiotherapist in the FPES network, usually within 48 hours. FPES will pay for 6 physiotherapy visits initially. If patients need more than 6 physiotherapy visits, they will need to file a WorkCover Queensland claim. Your workplace manager can guide you through this if needed.



Injury Net covers employees of Australia Post, Myer, Coles, Telstra, and Woolworths Liquor groups.

Once you have reported your injury to your workplace manager, they will send you to an InjuryNet registered General Practitioner (GP). For InjuryNet to cover the costs of physiotherapy services, the GP referral must come from a registered InjuryNet GP. You do not need an approved WorkCover Queensland claim or claim number. WorkCover will pay for 4 physiotherapy visits initially. If patients need more than 4 physiotherapy visits, they will need to file a WorkCover Queensland claim. Your workplace manager can guide you through this if needed.

Can Pivotal Motion Physiotherapy help with Workcover injuries?


Let one of our experienced Pivotal Motion Physiotherapists guide you through your Workcover injury recovery.

If you have any questions regarding Workcover appointments give us a ring on 07 3352 5116 . If you would like to book a Workcover injury physiotherapy appointment, book online here today!